Terms of Use

Updated September 6, 2026. These terms describe the use of DiagnosticPros diagnostic and service-reporting software.

Using DiagnosticPros

Use the service only for lawful purposes and with permission to access the accounts, equipment information, and customer records you work with. Keep your sign-in credentials secure and provide accurate information.

Diagnostic tools and reports

DiagnosticPros supports recording, calculations, documentation, and communication. Results depend on the measurements and information supplied. Review calculations, AI-generated suggestions, and reports before relying on or sharing them. The software does not replace qualified technician judgment, equipment instructions, or required safety procedures.

Customer information

Only upload or share information you are authorized to use. Review customer-facing reports for accuracy and appropriate recipients. Our Privacy Policy describes how information is handled.

Paid features

Some features require a paid plan or team seat. Review the price, billing frequency, and subscription conditions displayed at checkout before purchasing. Contact support with billing or account questions.

Support

For questions about the service or these terms, email info@diagpros.org or visit Support.